Cancel / Return / Refund Request
Return & Cancellation Policy
At Fablekind, we aim to provide you with the best products and service. However, if you need to request a return, please read the important terms below carefully before filling out the return request form.
Cancellation Policy
- Orders cannot be cancelled once the product has been shipped (after leaving our facility).
- Cancellation requests are only accepted before the product is shipped.
Returns & Replacements Policy
We accept returns or replacements only in the following case:
The product is defective or damaged during shipping.
Important Conditions:
- You must submit a clear unboxing video showing the product packaging and the damage/defect.
- Return requests must be submitted within 3 days of receiving the product.
- Change of mind or wrong order is not eligible for return or replacement.
How It Works:
- Fill the form below with your order details and attach the unboxing video.
- Our team will review your request within 2 business days and approve or decline based on the provided information.
- If approved, we will initiate the return shipping process.
- Once we receive the returned product and verify the defect/damage, we will process your refund or replacement.
Please Note:
- Only genuine manufacturing defects or shipping damages will be accepted.
- Refunds will be processed back to your original payment method within 7 business days after receiving the returned product.
- No unboxing video means the return request will be declined.
If you understand and agree to the policy, please fill out the form below to submit your return or cancellation request.